Effective Date: June 1, 2025
 
Welcome to the website of Whole Sum Wellness (“we,” “us,” or “our”). These Terms of Use (“Terms”) govern your access to and use of our website, including any content, resources, or services available at wholesumwellness.ca (the “Site”). By using this Site, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, you should not access or use this Site.
 
1. For Information Only – Not a Substitute for Therapy
This Site is intended for informational and educational purposes only. Nothing on this Site constitutes or should be understood as professional psychological, therapeutic, or medical advice.
Using this Site or its resources does not create a therapist-client relationship. A therapeutic relationship is only formed following a completed intake process and signed consent under the guidelines of the Ontario College of Social Workers and Social Service Workers or relevant Ontario regulatory college.

2. No Emergency Services
This Site is not monitored for urgent mental health needs. If you are experiencing a crisis, please:

• Call 911

• Visit your nearest emergency department

• Contact the Suicide Crisis Helpline at 9-8-8 (available 24/7)

• Reach out to the Distress Centre at 613-238-3311

 

3. Use of the Site
You agree to use the Site for lawful purposes only. You agree not to:

• Attempt unauthorized access to any part of the Site;

• Upload or transmit any malicious code or viruses;

• Use the Site to transmit spam or offensive content;

• Impersonate another individual or misrepresent your identity.

 

4. Confidentiality and Privacy
Any information submitted through the Site (e.g., contact forms or appointment requests) will be handled in accordance with Ontario’s Personal Health Information Protection Act (PHIPA) and our privacy and confidentiality policies.
However, electronic communication cannot be guaranteed to be secure. Do not submit sensitive health information through contact forms or emails.

 

5. Intellectual Property
All content on the Site—including logos, graphics, text, images, blog articles, and downloadable materials—is the intellectual property of Whole Sum Wellness unless otherwise stated. It is protected under Canadian copyright law. Reproduction or distribution without written permission is prohibited.

 

6. Third-Party Links
Our Site may include links to external websites or resources. These are provided for convenience only. We are not responsible for the content or privacy practices of those third-party sites.

 

7. Disclaimer of Warranties
We provide the Site “as is” and “as available” without warranties of any kind. While we aim to keep information current and accurate, we make no guarantees regarding accuracy, reliability, or availability.

 

8. Limitation of Liability
To the fullest extent permitted by Ontario law, Whole Sum Wellness will not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use this Site, even if we have been advised of the possibility of such damages.

 

9. Modifications to These Terms
We may revise these Terms at any time without notice. By continuing to use the Site after changes are posted, you agree to be bound by the revised Terms. We encourage you to review this page regularly.

 

10. Governing Law
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes will be subject to the exclusive jurisdiction of the courts in Ontario.

 

11. Contact Information
If you have questions about these Terms, please contact:
Whole Sum Wellness 
Email: emily@wholesumwellness.ca
Address: 2039 Robertson Road, Suites 255
Ottawa ON K2H 8R2